Privacy Policy – How S98 Game Protects Your Data

1 Who We Are

S98 game operates the gaming platform available at s98game.onl and through our dedicated mobile app. The platform offers slot games, fish games, bingo, and sports betting — including cricket, PSL, T20, football and esports — all denominated in PKR for players in Pakistan.

For the purposes of this Privacy Policy, "s98 game", "we", "us" or "our" refers to the operator of the s98game.onl platform. "You" or "your" refers to any person who visits the website, downloads the app, registers a player account or otherwise interacts with s98 game.

We are the data controller in respect of the personal information collected through the s98 game platform. This means we determine the purposes for which your data is processed and how it is handled. If you have any privacy-related questions or requests, you can reach us at [email protected].

2 Data We Collect

The personal information we collect from you falls into the following categories. We only collect data that is genuinely necessary for the purpose stated and do not ask for more than is needed.

We do not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs or health information. If you contact us and voluntarily include such details, we will handle that information with extra care and will not use it for any purpose other than responding to your query.

3 How We Use Your Data

Your personal information is used for the following purposes. We have listed the reason we rely on for each use so it is clear why we process your data.

• Account management: To create and maintain your s98 game player account, verify your identity and manage your login credentials.
• Processing transactions: To process your PKR deposits through JazzCash, Easypaisa, Raast or bank transfer, and to handle withdrawal requests back to your verified payment method.
• Platform operation: To deliver games, calculate results, apply bonuses, record betting history and provide the full functionality of the s98 game platform.
• Customer support: To respond to your queries, process complaints, resolve disputes and communicate with you about your account.
• Fraud prevention and security: To detect and prevent suspicious activity, protect against money laundering, investigate potential breaches of our Terms and Conditions and keep the platform safe for all players.
• Responsible gaming: To monitor for signs of problem gaming behaviour and to apply any deposit limits, session limits or self-exclusion requests that you have set.
• Legal compliance: To meet obligations related to identity verification, fraud prevention and financial crime prevention as required by applicable standards.
• Platform improvement: To analyse how players use s98 game so that we can fix bugs, improve game selection and make the overall experience better.
• Promotional communications: To send you information about bonuses, new games and sports betting offers — but only if you have not opted out. You can unsubscribe from marketing communications at any time through your account settings or by contacting support.

We do not use your personal data for automated decision-making that produces legal effects or significantly affects you, except in the context of fraud and security screening where automated checks are a necessary part of protecting the platform and its players.

4 Payment Data Security

Your PKR payment information — including JazzCash account numbers, Easypaisa mobile wallet details, Raast IDs and bank account numbers — is treated with the highest level of security on the s98 game platform.

Payment details are encrypted at rest and in transit. We do not store full payment credentials in a way that allows them to be reconstructed in plain text. When you submit a deposit or withdrawal request, your payment details are passed securely to the relevant payment processor and are not accessible to s98 game staff in unencrypted form.

• JazzCash and Easypaisa transactions are processed through the respective payment provider's secure API.
• Bank transfer details are used solely to route your withdrawal back to your verified account.
• Payment method details are matched against your registered account name as a fraud prevention measure.
• S98 game staff will never ask you to share your JazzCash PIN, Easypaisa PIN or bank password under any circumstances.

5 Sharing Your Data

S98 game does not sell or rent your personal data to any third party. We share your information only in the limited circumstances described below, and only to the extent necessary for the specific purpose.

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive the payment details necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Game content providers: Third-party game studios that supply slot games, fish games and other content to s98 game may receive anonymised session data to support game delivery and fairness auditing. They do not receive your personal registration details.
• Identity verification services: If we use a third-party service to verify your identity documents (such as a CNIC check), your submitted documents may be processed by that service under strict confidentiality obligations.
• Security and fraud prevention: Where fraud or money laundering is suspected, we may share relevant account and transaction data with appropriate parties as part of an investigation.
• Legal requirements: If required by applicable law or a valid legal process, we may disclose your personal data to the extent required and permitted by law. We will notify you of any such disclosure where legally permitted to do so.
• Business transfers: In the event of a merger, acquisition or transfer of s98 game's business operations, your personal data may be transferred as part of that process. You would be notified of any such change in advance where possible.

All third parties who handle your personal data on our behalf are required to keep it confidential, use it only for the specified purpose and maintain appropriate technical security measures.

6 Cookies and Tracking Technologies

S98 game uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small file placed on your device when you visit a website. It helps the site remember information about your visit.

The cookies used on s98 game fall into the following categories:

• Essential cookies: These are required for the platform to function. They keep you logged in during your session, maintain your game state and remember your security preferences. You cannot opt out of essential cookies without also losing access to core platform features.
• Functional cookies: These remember your preferences — such as your preferred language settings or responsible gaming limits — so you do not have to re-enter them each time you visit.
• Analytics cookies: These help us understand which games players enjoy most, how long sessions typically last, and where players encounter difficulties. This data is used in aggregated, anonymised form to improve the platform. We do not use analytics data to build individual player profiles for marketing.
• Session cookies: These are temporary cookies that expire when you close your browser. They are used to maintain a consistent experience during a single visit to s98 game.

S98 game does not use cookies to track your browsing activity across other websites, and does not use third-party advertising cookies or retargeting pixels. You can manage cookie settings through your browser preferences, though disabling essential cookies will affect your ability to use the platform.

7 Data Retention

We retain your personal data for as long as your s98 game account is active and for a reasonable period afterwards to meet our security, fraud prevention and record-keeping obligations. The specific retention periods vary by data type:

• Account registration data: Retained for the duration of your account and for a standard period after account closure to allow for dispute resolution and fraud investigations.
• Transaction and payment records: PKR transaction records including deposit and withdrawal history are retained for a period consistent with financial record-keeping best practices.
• Identity verification documents: CNIC copies and other identity documents are retained only for as long as required to fulfil the verification purpose and meet security obligations, then securely deleted.
• Gaming activity logs: Game session records, bet history and bonus usage logs are retained for a standard period to support dispute resolution and responsible gaming monitoring.
• Support communications: Records of your support interactions are retained for a period sufficient to allow follow-up if a matter is reopened.

When data is no longer needed for the stated purpose and no legal obligation requires its continued retention, it is securely deleted or anonymised so it can no longer be linked to you personally.

If you request account closure, your personal data will be retained for the minimum period required before being deleted in line with the above schedule. We cannot immediately delete all data upon account closure where ongoing security or fraud obligations apply.

8 Your Rights

As a player on s98 game, you have rights in relation to your personal data. We take these rights seriously and will respond to any request promptly. The following rights are available to you:

To exercise any of these rights, contact s98 game support with your request. We may need to verify your identity before processing the request to protect your account security. We aim to respond to all rights requests within a reasonable timeframe.

9 Children's Privacy

S98 game is strictly an adult platform intended only for players who are 18 years of age or older. We do not knowingly collect personal data from anyone under the age of 18.

If we become aware that personal data has been collected from a person under 18 — whether during account registration or at any other point — we will close the relevant account immediately and delete all associated personal data without delay.

If you are a parent or guardian and believe that a minor has created an account on s98 game, please contact our support team immediately at [email protected] so that we can take swift action.

10 Security Measures

S98 game applies a range of technical and procedural measures to protect your personal data from unauthorised access, loss, alteration or disclosure. These measures are reviewed and updated on an ongoing basis to remain effective against emerging threats.

• Encryption in transit: All data exchanged between your device and the s98 game platform is transmitted over encrypted HTTPS connections.
• Encrypted storage: Sensitive data including payment details and identity documents is stored in encrypted form at rest.
• Access controls: Access to personal data within s98 game is restricted to staff who genuinely need it to perform their role. Access is logged and reviewed.
• Session security: Player sessions are time-limited and protected against common session hijacking techniques. Logging out of your account ends your session immediately.
• Fraud monitoring: Automated systems monitor for unusual account activity, including login attempts from new locations and atypical transaction patterns.
• Incident response: In the event of a data security incident that affects your personal data, s98 game has procedures in place to contain the incident, assess its scope and notify affected players where required.

While we work hard to keep your data safe, no online platform can guarantee absolute security. You can help protect your account by using a strong, unique password, not sharing your login credentials and reporting any suspicious activity to our support team promptly.

11 Third-Party Services

The s98 game platform integrates with a number of third-party services to provide its full functionality. These include payment gateways for JazzCash, Easypaisa, Raast and bank transfers, game content providers supplying our slots, fish games and other titles, and technical infrastructure services. Each of these third parties operates under their own privacy policies and security standards.

When you make a payment through JazzCash or Easypaisa, for example, you are also interacting with those providers' platforms and their data handling practices apply to your use of their services. S98 game is not responsible for the privacy practices of third-party payment providers or game studios, and we encourage you to review their policies where relevant.

S98 game does not integrate third-party social media trackers or advertising networks into the platform. Any links to our social media pages — where present — will take you to those external platforms which operate under their own terms and privacy policies.

12 Changes to This Privacy Policy

S98 game may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the services we offer or changes in applicable legal requirements. When we make material changes, we will notify registered players via the email address on their account or via a notice displayed on the platform at next login.

The date of the most recent update is shown at the top of this page. We encourage you to check this page periodically so that you stay informed about how we handle your personal data. Your continued use of s98 game after a policy update is communicated constitutes your acceptance of the revised policy.

If you do not agree with any changes to this policy, you are welcome to contact us to discuss your concerns or to request account closure if you prefer not to continue using the platform under the updated terms.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a privacy-related concern about your s98 game account, please get in touch with our support team. We are committed to addressing all privacy queries promptly and transparently.